To trade is human — so improving it is in everyone’s interest. At Flexport, we’re adding technology to freight forwarding to simplify global trade, help businesses and economies thrive, and enrich the lives of people everywhere.
01
Customer obsession is the foundation of our culture. We are successful only when all of our customers are winning, consistently and sustainably.
02
We strengthen feedback loops between ourselves, our teams, and the world beyond. We seek to understand the truth and communicate it honestly.
03
Thinking from end to end amplifies our impact. We specialize without losing perspective on the big picture and broader goals.
04
We dive deep to understand every detail, actively learning, documenting, and sharing knowledge. We are experts in our daily work and how it connects to Flexport’s larger systems.
05
We observe the world, orient that information in proper context, make good decisions, and hold ourselves accountable for decisive action. This is how we move with more velocity—speed in the right direction—than our competitors.
06
There are no shortcuts. We seek to create the most value by doing the hardest things that best serve every stakeholder over the long term.